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Anna Jones

Chief Executive Officer and Director

Bachelor of Laws and Arts from the University of Auckland; Fellow of Resolution Institution; Resolution Institute – Advanced Mediator Panel

Anna joined the consultancy in June 2015 as a Senior Associate and was appointed CEO in April 2019.

Anna focusses on both the leadership and management of the consulting business, ensuring we continue to deliver high quality practical employment relations solutions for New Zealand employers and employees.

With extensive experience in employment relations and dispute resolution Anna is also available to assist clients in all areas of employment. Anna is a professional mediator, having led thousands of mediations to resolution involving a broad range of issues. She has worked in a number of different jurisdictions including employment, commercial, human rights, sports, weathertight and tenancy.

Over recent years Anna has specialised in the more complex conflicts that can arise within employment which are often difficult to define but have a significantly detrimental effect in the workplace such as bullying. Anna often works with large groups and is able to tailor her approach to fit the particular issues and people involved.

Anna also has significant experience assisting parties in collective bargaining and has been involved in some of New Zealand’s most high profile industrial relations disputes in recent history. Anna has mediated bargaining impasses across a number of different industries including transport, education, energy, retail and healthcare.

Anna has both a Bachelor of Laws and Arts from Auckland University and was admitted as a barrister and solicitor of the High Court in 2003 (although she does not hold a current practicing certificate). She has also lectured in Employment Relations for Unitec. Anna has advanced mediation accreditation with Resolution Institute, is a Member of the Institute of Directors, and is also an accredited Conflict Coach, which enables her to work one on one with individuals to address issue of conflict and to develop conflict management processes.

Anna also designs and delivers a significant number of presentations and workshops for large conferences and for smaller teams.