Three60 Consult Logo

Reducing workplace conflict by addressing it in the beginning

As we find ourselves in yet another level 4 lockdown, I have reflected on my mediations post lockdown this time last year.

Following lockdown in 2020, we saw a huge number of urgent mediation requests. There were two main reasons for this:

  1. As result of employment relationship problems that had not be addressed before lockdown and escalated because of lockdown.
  2. Interpersonal relationship problems between colleagues that festered during lockdown.

The difficulty with employees working from home, when there are issues between them and the employer, or them and another employee, is that people can become entrenched in their view, positional about the potential outcomes and can find it difficult to isolate the issues and see any resolution that meets the interest of both parties.

It is optimistic to think things will settle down if the issues are not addressed. In fact, what we do know from last year is, things get worse.

So, what can you do…

I encourage employers to stay in touch with employees. Not just about work and how they are managing but taking the opportunity to talk about the options you have – to discuss, address and resolve any problems that may exists.

If you want to discuss the options that you have for resolving disputes or disagreements in your workplace, feel free to call our conflict resolution team. Mediation is always an option and we have been able to successfully mediate and resolve issues using ZOOM during lockdown.

Mediation is a process where no-one can leave being worse off. It is an honest and open process that provides an opportunity to address the difficult stuff, have crunchy conversations and work together to find an outcome that both parties can agree on.

Conflict happens in every workplace all the time. Addressing it early is the best way to build a healthy work culture.

Lynn Booker

Mediator / Senior Associate

Disclaimer

This article, and any information contained on our website is necessarily brief and general in nature, and should not be substituted for professional advice. You should always seek professional advice before taking any action in relation to the matters addressed.

Subscribe to Newsletter

One of those weeks: Mental Health Awareness Week 2022

One of those weeks: Mental Health Awareness Week 2022

I have had one of those weeks where I have been in full day mediations virtually every day out of Auckland. What hit me at these mediations is the despair that people find themselves in by the time they arrive at my door. With varying degrees, all of these mediations had people in deep emotional turmoil. Anguish, frustration, anger and deep sadness, to the point where I had to pause to ensure the people were in the right space to make good decisions for themselves.

Read More
“Summary Dismissal” – what is it and when can it be used?

“Summary Dismissal” – what is it and when can it be used?

“You’re fired!” – many would recall these words being repeatedly spat out by a former US president who had once tried his hand at hosting a TV reality show. In that show, the people who failed to perform to the expected levels were unceremoniously given their marching orders there and then. No process, no consideration of their viewpoint or feedback, no ifs or buts …. Just go! But that was only a show, many would say. That does not really happen here in Aotearoa… or does it?

Read More
The Importance of being a Licensed Employment Investigator

The Importance of being a Licensed Employment Investigator

When we think of a Private Investigator, it is easy for our minds to think of Magnum PI complete with Hawaiian shirt, bushy moustache and red corvette, or, depending on your age, perhaps even Scooby Doo! Not many people will think of external independent employment investigators, which many organisations have come to engage when complex allegations are raised or where the allegation is best handled in an independent manner. Even less well known is that independent workplace investigations must be conducted by a licenced private investigator.

Read More
PREV NEXT