Date | 2026 dates available soon
Customised training | This course can also be delivered as in-house training, and customised to your organisation’s needs. To enquire please contact us.
Over two days, this in-person training course will provide participants with practical strategies to resolve workplace conflict early, and learn a proven framework for in-house mediation.
Conflict in the workplace can cause increased dissatisfaction, decreased productivity, reduced wellbeing in individuals and teams, and potential legal risks for employers and employees. Early intervention utilising the mediation skillset is a powerful tool in assisting parties to resolve their differences and move forward positively.
In-house HR and Employment Relations professionals, as well as leaders looking to develop conflict resolution skills, will benefit from this in-depth training led by some of New Zealand’s most experienced and effective workplace mediators.
Day 1 – Developing skills Understanding conflict and the options to address it, including:
Day 2 – Applying skills Focusing on elements of the mediation process, including:
Barrister; Chief, ERA 2015—2019
“The training exceeded my expectations. It was a privilege to be trained by such accomplished professionals.”
Head of People and Culture,
National asset-management organisation
2026 dates available soon
Customised training | This course can also be delivered as in-house training, and customised to your organisation’s needs. To enquire please contact us.
