Workplace Investigation Skills

Home » Services » HR & Employment Relations Training Courses » Workplace Investigation Skills

Develop confidence and capability in conducting fair, robust workplace investigations.

Date | Wednesday 21st October 2026

Time | 8:30am-4.30pm

Location | TBD Auckland Central (in-person)

This one day, in-person training course will provide participants with a framework to conduct independent employment investigations, and the skills to undertake them confidently.

This course is suitable for legal practitioners new to employment investigations, in-house HR and Employment Relations professionals, and leaders responsible for handling complaints, misconduct, or sensitive issues in the workplace related to

personal grievances or disputes,
bullying and harassment,
sexual harassment,
Protected Disclosures,
Code of Conduct investigations.

Led by experienced workplace investigators, participants will benefit from their insights and practical guidance on how to avoid the issues which can impact investigations, as well as what the Employment Relations Authority view may be of these.

Course content

The Test of Justification and Natural Justice
The Role of an Investigator
Terms of Reference
Gathering evidence
Interviewing
- Establishing rapport
- The interview process
- Detailed account
- Note taking
Interview styles
Questioning
- Types of questioning to avoid
Findings
- Burden of Proof
- Credibility
- Hearsay
- Weight of evidence
- Lack of evidence
Findings report

Facilitators

Campbell Gourlay

Senior Associate; PSPLA-licensed investigator; formerly New Zealand Police

Alex Leulu

Senior Associate; ERA – 2022

Workplace Investigations Employment Law Adviser

There’s a new guy at the mediation table, and it’s AI.

Anna Jones, CEO of Three60 Consult, has extensive experience in employment relations, mediation and workplace dispute resolution. Having supported the resolution of thousands of workplace disputes, Anna shares her perspective on how AI is changing

Is New Zealand finally fixing the Holidays Act?

Adrian Tocker draws on his 20 years of extensive experience advising employers across all aspects of employment law, collective bargaining, and workplace relations. In this insight, he provides a practical, balanced, and informed analysis of

Relationship Based Bargaining: Using Good Faith as a Strategic Advantage

With 22 years experience helping organisations resolve complex employment issues, Senior Associate Raymond Wheeler shares his insights into what makes relational based bargaining an important strategic approach for both employers and employees and working with