Mediation

Independent workplace investigations across New Zealand

Our conflict resolution team provides employment mediation services to help parties address causes of conflict in the workplace and move positively forward.

Our mediators understand how stressful and difficult it can be when there is a dispute or conflict in the workplace. Conflict can be a distraction in the business, and if not resolved quickly and sustainably, it can escalate. Conflict can also cause increased dissatisfaction, decreased productivity, reduced wellbeing in individuals and teams, and potential legal risks for employers and employees.

Our experienced mediators work with individuals and teams to address:

  • Relationships in the workplace
  • Conflict between colleagues
  • Conflict within teams
  • Conflict between managers and their direct reports
  • Conflict between executives and boards.

The mediation process

Our mediation process is highly flexible and we adapt to the parties’ needs. Generally, we discuss with the problems, identify key issues and explore practical ways to resolve or manage the conflict. We provide face-to-face mediation, or online, with equal success. 

 

No matter how complex or entrenched a case is, we believe mediation is a powerful tool in assisting parties to resolve their differences.

How we can help

Conflict resolution training

Our team are experienced in conflict resolution coaching, and can work with individuals one-on-one to help them develop tools to resolve conflict in the workplace.

Bullying & Harassment Policy Review

We can help you develop effective policies and procedures to help avoid toxic workplace behaviours, investigate allegations or work to repair impacted relationships.

Personal Grievances and Disputes

We take a pragmatic approach to resolving workplace grievances and disputes quickly to avoid protracted processes and stress.

Pulse Checks

Where there aren’t clear allegations but there are clear problems within a team, we can provide a confidential process to draw out themes and make recommendations to address the issues

Our expert experience means we can help parties resolve their differences and positively move forward.

Our Conflict Resolution Team
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